Refund Policy
At Afolari Hair & Skin Care, we are committed to providing high-quality hair and skincare products that are carefully selected and packaged with care. Due to the nature of our products and for hygiene and safety reasons, all sales are final.
No Refunds
Once an order has been placed and payment has been processed, we do not offer refunds, cancellations, or exchanges.
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If you receive:
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A damaged product
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An incorrect item
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A product missing from your order
Please contact us within 48 hours of delivery by emailing [your email address] with:
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Your order number
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Photos of the damaged or incorrect item(s)
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A brief description of the issue
If the issue is verified, we will replace the item at no additional cost. We reserve the right to determine whether a replacement is appropriate.
Allergic Reactions
Because every individual's skin and hair are unique, we cannot guarantee that our products will be suitable for every customer. We recommend performing a patch test before using any new product.
Afolari Hair & Skin Care is not responsible for allergic reactions or sensitivities, and refunds will not be issued for products that have been used.
