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Refund Policy

At Afolari Hair & Skin Care, we are committed to providing high-quality hair and skincare products that are carefully selected and packaged with care. Due to the nature of our products and for hygiene and safety reasons, all sales are final.

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No Refunds

Once an order has been placed and payment has been processed, we do not offer refunds, cancellations, or exchanges.

Please review your order carefully before completing your purchase.

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Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • An incorrect item

  • A product missing from your order

Please contact us within 48 hours of delivery by emailing [your email address] with:

  • Your order number

  • Photos of the damaged or incorrect item(s)

  • A brief description of the issue

If the issue is verified, we will replace the item at no additional cost. We reserve the right to determine whether a replacement is appropriate.

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Allergic Reactions

Because every individual's skin and hair are unique, we cannot guarantee that our products will be suitable for every customer. We recommend performing a patch test before using any new product.

Afolari Hair & Skin Care is not responsible for allergic reactions or sensitivities, and refunds will not be issued for products that have been used.

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